Refund Policy

At Witory, every product is made to order specifically for you. Because of this, we do not accept returns or exchanges for incorrect size, color selection, or change of mind.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 30 days of delivery at hello@witory.co and include:

• Your order number

• A brief description of the issue

• Clear photos of the product and the problem

If your claim is approved, we'll provide a replacement or a full refund at no additional cost.

Returns

Because each item is produced on demand, returns are only accepted for products that arrive damaged, defective, or incorrect.

Items that have been worn, washed, or intentionally damaged are not eligible for replacement or refund.

Please note that we cannot accept returns or exchanges for orders placed with an incorrect shipping address provided by the customer.

Refunds

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for your financial institution to process the refund after it has been approved.

If you have any questions about your order, please contact us at hello@witory.co.

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This policy does not affect any rights you may have under applicable consumer protection laws.

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